aqm
/
Customer-Service


			
				
					
						
						
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							<!DOCTYPE html>
<html>
<head>
    <meta charset="utf-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <title>编辑管理员</title>
    <link rel="shortcut icon" href="favicon.ico">
    <link href="__CSS__/bootstrap.min.css?v=3.3.6" rel="stylesheet">
    <link href="__CSS__/font-awesome.min.css?v=4.4.0" rel="stylesheet">
    <link href="__CSS__/animate.min.css" rel="stylesheet">
    <link href="__JS__/layui/css/layui.css" rel="stylesheet">
    <link href="__CSS__/style.min.css?v=4.1.0" rel="stylesheet">
</head>
<body class="gray-bg">
<div class="wrapper wrapper-content animated fadeInRight">
    <div class="row">
        <div class="col-sm-8">
            <div class="ibox float-e-margins">
                <div class="ibox-title">
                    <h5>会话设置</h5>
                </div>
                <div class="ibox-content">
                    <form class="form-horizontal m-t layui-form" id="commentForm" method="post" action="{:url('system/conversation')}">
                        <h4 style="margin-bottom: 10px;">双方静默超时设置</h4>
                        <div class="ibox-title">
                        </div>
                        <div class="form-group" style="flex-wrap: wrap; display: flex">
                            <p style="width: 100%; margin-left: 20px; color: #9c9c9c; margin-bottom: 15px; font-size: 15px;">在设置的时间内没有新消息产生，系统将自动关闭会话；在自动关闭前1分钟，系统会发送会话即将关闭的提示。</p>
                            <label class="col-sm-3 control-label">超时时间：</label>
                            <div class="input-group col-sm-1">
                                <input type="text" class="form-control" name="overtime" required="" aria-required="true" value="{$systemconfig[0]['systemconfig_data']}">
                            </div>
                            <label class="control-label" style="margin-left: 20px;">秒，</label>
                        </div>
                        <div class="form-group" style="flex-wrap: wrap; display: flex">
                            <label class="col-sm-3 control-label">给与提示语：</label>
                            <div class="input-group col-sm-8">
                                <input type="text" class="form-control" name="overtimeInfo" required="" aria-required="true" value="{$systemconfig[0]['systemconfig_content']}">
                            </div>
                        </div>

                        <h4 style="margin-bottom: 10px; margin-top: 40px">无效会话关闭设置</h4>
                        <div class="ibox-title">
                        </div>
                        <div class="form-group" style="flex-wrap: wrap; display: flex">
                            <p style="width: 100%; margin-left: 20px; color: #9c9c9c; margin-bottom: 15px; font-size: 15px;">访客开启会话框后，在设置的时间内，访客没有任何操作，系统将发出提示语并立即关闭对话。</p>
                            <label class="col-sm-3 control-label">超时时间：</label>
                            <div class="input-group col-sm-1">
                                <input type="text" class="form-control" name="unoperated" required="" aria-required="true" value="{$systemconfig[1]['systemconfig_data']}">
                            </div>
                            <label class="control-label" style="margin-left: 20px;">秒，</label>
                        </div>
                        <div class="form-group" style="flex-wrap: wrap; display: flex">
                            <label class="col-sm-3 control-label">给与提示语：</label>
                            <div class="input-group col-sm-8">
                                <input type="text" class="form-control" name="unoperatedInfo" required="" aria-required="true" value="{$systemconfig[1]['systemconfig_content']}">
                            </div>
                        </div>

                        <h4 style="margin-bottom: 10px; margin-top: 40px">会话时长设置</h4>
                        <div class="ibox-title">
                        </div>
                        <div class="form-group" style="flex-wrap: wrap; display: flex">
                            <p style="width: 100%; margin-left: 20px; color: #9c9c9c; margin-bottom: 15px; font-size: 15px;">设置访客进入到会话结束时的时间间隔值，作为客服的质检标准。</p>
                            <label class="col-sm-3 control-label">标准值：</label>
                            <div class="input-group col-sm-1">
                                <input type="text" class="form-control" name="verifyAllTime" required="" aria-required="true" value="{$systemconfig[2]['systemconfig_data']}">
                            </div>
                            <label class="control-label" style="margin-left: 20px;">秒</label>
                        </div>

                        <h4 style="margin-bottom: 10px; margin-top: 40px">会话响应时长设置</h4>
                        <div class="ibox-title">
                        </div>
                        <div class="form-group" style="flex-wrap: wrap; display: flex">
                            <p style="width: 100%; margin-left: 20px; color: #9c9c9c; margin-bottom: 15px; font-size: 15px;">设置访客访问到客服回复的时间间隔值，作为客服的质检标准。</p>
                            <label class="col-sm-3 control-label">标准值：</label>
                            <div class="input-group col-sm-1">
                                <input type="text" class="form-control" name="verifyReturnTime" required="" aria-required="true" value="{$systemconfig[3]['systemconfig_data']}">
                            </div>
                            <label class="control-label" style="margin-left: 20px;">秒</label>
                        </div>

                        <h4 style="margin-bottom: 10px; margin-top: 40px">满意度评价回合限制</h4>
                        <div class="ibox-title">
                        </div>
                        <div class="form-group" style="flex-wrap: wrap; display: flex">
                            <p style="width: 100%; margin-left: 20px; color: #9c9c9c; margin-bottom: 15px; font-size: 15px;">设置会话回合数后，会话聊天条数没超过设置的值时，访客端右上角评价按钮隐藏，所有系统邀评都不触发。系统消息条数不计算在内。</p>
                            <label class="col-sm-3 control-label">起始值：</label>
                            <div class="input-group col-sm-1" style="width: 45px">
                                <input type="text" class="form-control" name="round" required="" aria-required="true" value="{$systemconfig[4]['systemconfig_data']}">
                            </div>
                            <label class="control-label" style="margin-left: 20px;">回合</label>
                        </div>

                        <h4 style="margin-bottom: 10px; margin-top: 40px">客服接待设置</h4>
                        <div class="ibox-title">
                        </div>
                        <div class="form-group" style="flex-wrap: wrap; display: flex">
                            <p style="width: 100%; margin-left: 20px; color: #9c9c9c; margin-bottom: 15px; font-size: 15px;">当客服服务达到上限时，顾客会进入排队等待状态。当排队人数达上限，后续不再接入顾客。</p>
                            <label class="col-sm-3 control-label">单个客服接待人数：</label>
                            <div class="input-group col-sm-1" style="width: 45px">
                                <input type="text" class="form-control" name="max_service" required="" aria-required="true" value="{$systemconfig[6]['systemconfig_data']}">
                            </div>
                            <label class="control-label" style="margin-left: 20px;">人</label>
                        </div>
                        <div class="form-group" style="flex-wrap: wrap; display: flex">
                            <label class="col-sm-3 control-label">最大排队人数上限：</label>
                            <div class="input-group col-sm-1" style="width: 45px">
                                <input type="text" class="form-control" name="kfConfig_maxWait" required="" aria-required="true" value="{$systemconfig[7]['systemconfig_data']}">
                            </div>
                            <label class="control-label" style="margin-left: 20px;">人</label>
                        </div>
                        <div class="form-group" style="margin-top: 40px;">
                            <label class="col-sm-3 control-label"></label>
                            <div class="input-group col-sm-4">
                                <button class="btn btn-primary btn-sm" type="submit">提交</button>
                            </div>
                        </div>
                    </form>
                </div>
            </div>

        </div>
    </div>
</div>
<script src="__JS__/jquery.min.js?v=2.1.4"></script>
<script src="__JS__/bootstrap.min.js?v=3.3.6"></script>
<script src="__JS__/content.min.js?v=1.0.0"></script>
<script src="__JS__/plugins/validate/jquery.validate.min.js"></script>
<script src="__JS__/plugins/validate/messages_zh.min.js"></script>
<script src="__JS__/plugins/layer/layer.min.js"></script>
<script src="__JS__/layui/layui.js"></script>
<script src="__JS__/jquery.form.js"></script>
<script src="/static/customer/js/md5.js"></script>
<script type="text/javascript">
  let config = {
    socket: '{$socket}',
  };
  let date = new Date(new Date().setHours(0, 0, 0, 0)) / 1000;
  let getLocation = window.location.href;
  let host = getLocation.split('/admin')[0];
  //let apiToken = hex_md5('customer-service'+date+host);
  let apiToken = hex_md5('customer-service'+host);

    layui.use(['form', 'upload'], function(){
        var form = layui.form;
        var upload = layui.upload;
        //执行实例
        var uploadInst = upload.render({
            elem: '#up-avatar' //绑定元素
            ,url: "{:url('users/upAvatar')}" //上传接口
            ,exts: 'png|jpg|jpeg|gif'
            ,done: function(res){
                //上传完毕回调
                if(0 == res.code){
                    $("#avatar").html('<img src="' + res.data.src + '" width="50px" height="50px">');
                    $("#advertisement_img").val(res.data.src);
                }else{
                    layer.msg(res.msg);
                }
            }
            ,error: function(){
                //请求异常回调
            }
        });

        form.on('select(group)', function(value){
            $("#group_id").val(value.value);
        });
    });

    var index = '';
    function showStart(){
        index = layer.load(0, {shade: false});
        return true;
    }

    function showSuccess(res){
      let socket = new WebSocket('ws://' + config.socket+'?apiToken=' + apiToken);
      socket.onopen = function(res) {
        console.log('握手成功');
        socket.send(JSON.stringify({
          type: 'updatecache',
          data: {dtype: ''},
        }));
      };

        layer.ready(function(){
            layer.close(index);
            if(1 == res.code){
                layer.alert(res.msg, {title: '友情提示', icon: 1, closeBtn: 0}, function(){
                    window.location.href = res.data;
                });
            }else if(111 == res.code){
                window.location.reload();
            }else{
                layer.msg(res.msg, {anim: 6});
            }
        });
    }

    $(document).ready(function(){
        // 添加管理员
        var options = {
            beforeSubmit:showStart,
            success:showSuccess
        };

        $('#commentForm').submit(function(){
            $(this).ajaxSubmit(options);
            return false;
        });
    });

    // 表单验证
    $.validator.setDefaults({
        highlight: function(e) {
            $(e).closest(".form-group").removeClass("has-success").addClass("has-error")
        },
        success: function(e) {
            e.closest(".form-group").removeClass("has-error").addClass("has-success")
        },
        errorElement: "span",
        errorPlacement: function(e, r) {
            e.appendTo(r.is(":radio") || r.is(":checkbox") ? r.parent().parent().parent() : r.parent())
        },
        errorClass: "help-block m-b-none",
        validClass: "help-block m-b-none"
    });

</script>
</body>
</html>