aqm
/
Customer-Service


			
				
					
						
						
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							<!DOCTYPE html>
<html>
<head>
    <meta charset="utf-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <title>工作报表</title>
    <link rel="shortcut icon" href="favicon.ico">
    <link href="__CSS__/bootstrap.min.css?v=3.3.6" rel="stylesheet">
    <link href="__CSS__/font-awesome.min.css?v=4.4.0" rel="stylesheet">
    <link href="__CSS__/plugins/bootstrap-table/bootstrap-table.min.css" rel="stylesheet">
    <link href="__CSS__/animate.min.css" rel="stylesheet">
    <link href="__CSS__/style.min.css?v=4.1.0" rel="stylesheet">
    <link href="__JS__/layui/css/myLayui.css" rel="stylesheet">
</head>
<body class="gray-bg">
<div class="wrapper wrapper-content animated fadeInRight">
    <!-- Panel Other -->
    <div class="ibox float-e-margins">
        <div class="ibox-title">
            <h5>工作报表</h5>
        </div>
        <div class="ibox-content">
            <!--搜索框开始-->
            <form id='commentForm' role="form" method="post" class="form-inline pull-right">
                <div class="content clearfix m-b">
                    <div class="form-group">
                        <label>工作日期：</label>
                        <input type="text" class="form-control" id="start" value="<?php echo date('Y-m-d',time()-86400);?>" style="width: 100px;"> --
                        <input type="text" class="form-control" id="end" value="<?php echo date('Y-m-d',time()-86400);?>" style="width: 100px;">
                    </div>
                    <div class="form-group">
                        <label>客服：</label>
                        <input type="text" class="form-control" id="username" name="user_name">
                    </div>
                    <div class="form-group">
                        <button class="btn btn-primary" type="button" style="margin-top:5px" id="search"><strong>搜 索</strong>
                        </button>
                    </div>
                    <div class="form-group" style="margin-left:50px;margin-top:5px">
                        <button class="btn btn-primary" type="button" id="toExcel" name="toExcel" value="0"><strong>导出Excel</strong>
                        </button>
                    </div>
                </div>
            </form>
            <!--搜索框结束-->
            <div class="example-wrap">
                <div class="example">
                    <table id="cusTable">
                        <thead>
                        <th data-field="user_account">账号</th>
                        <th data-field="user_name">名称</th>
                        <th data-field="user_job_number">工号</th>
                        <th data-field="service_num">接入会话量</th>
                        <th data-field="send_words">总消息量</th>
                        <th data-field="transfer_in">接入转接量</th>
                        <th data-field="reply">回复率</th>
                        <th data-field="answer_problem">答问比</th>
                        <th data-field="conversation">平均会话时长</th>
                        <th data-field="response">平均响应时长</th>
                        <th data-field="appraise">参评率</th>
                        <th data-field="pleased">相对满意度率</th>
                        <th data-field="pleased_num">满意评价次数</th>
                        <th data-field="commonly">一般评价次数</th>
                        <th data-field="no_pleased">不满意评价次数</th>
                        <th data-field="message">留言处理量</th>
                        </thead>
                    </table>
                </div>
            </div>
            <!-- End Example Pagination -->
        </div>
    </div>
</div>
<!-- End Panel Other -->
<script src="__JS__/jquery.min.js?v=2.1.4"></script>
<script src="__JS__/bootstrap.min.js?v=3.3.6"></script>
<script src="__JS__/content.min.js?v=1.0.0"></script>
<script src="__JS__/plugins/bootstrap-table/bootstrap-table.min.js"></script>
<script src="__JS__/plugins/bootstrap-table/bootstrap-table-mobile.min.js"></script>
<script src="__JS__/plugins/bootstrap-table/locale/bootstrap-table-zh-CN.min.js"></script>
<script src="__JS__/plugins/layer/layer.min.js"></script>
<script src="__JS__/layui/layui.js"></script>
<script type="text/javascript">

    layui.use(['form', 'upload'], function(){
        var form = layui.form;

        form.on('select(message_status)', function(value){
            $("#message_status").val(value.value);
            onSearch()
        });
    });

</script>
<script type="text/javascript">

    function initTable() {
        //先销毁表格
        $('#cusTable').bootstrapTable('destroy');
        //初始化表格,动态从服务器加载数据
        $("#cusTable").bootstrapTable({
            method: "get",  //使用get请求到服务器获取数据
            url: "{:url('report/workreport')}", //获取数据的地址
            striped: true,  //表格显示条纹
            pagination: true, //启动分页
            pageSize: 50,  //每页显示的记录数
            pageNumber:1, //当前第几页
            pageList: [20, 50],  //记录数可选列表
            sidePagination: "server", //表示服务端请求
            paginationFirstText: "首页",
            paginationPreText: "上一页",
            paginationNextText: "下一页",
            paginationLastText: "尾页",
            queryParamsType : "undefined",
            queryParams: function queryParams(params) {   //设置查询参数
                var param = {
                    pageNumber: params.pageNumber,
                    pageSize: params.pageSize,
                    searchText:$('#username').val(),
                    start:$('#start').val(),
                    end:$('#end').val()
                };
                return param;
            },
            onLoadSuccess: function(res){  //加载成功时执行
                if(111 == res.code){
                    window.location.reload();
                }
                layer.msg("加载成功", {time : 1000});
            },
            onLoadError: function(){  //加载失败时执行
                layer.msg("加载数据失败");
            }
        });
    }

    $(document).ready(function () {
        //调用函数，初始化表格
        initTable();

        //当点击查询按钮的时候执行
        $("#search").bind("click", function(){
            var start = $('#start').val();
            var end = $('#end').val();
            if(start > end){
                layer.msg('开始时间不能大于结束时间');
                return false;
            }

            //获取当前时间 年月日
            var date = new Date();
            var year = date.getFullYear();
            var month = date.getMonth() + 1;
            var day = date.getDate();
            if (month < 10) {
                month = "0" + month;
            }
            if (day < 10) {
                day = "0" + day;
            }
            var nowDate = year + "-" + month + "-" + day;
            console.log(nowDate);
            if(nowDate <= end){
                layer.msg('结束时间不能大于等于当前时间');
                return false;
            }

            initTable();
        });

        $("#toExcel").on("click", function () {
            $("#toExcel").val(1);
            $("#start").val();
            $("#end").val();
            $("#username").val();
            var url = "{:url('report/workreport')}" + "?pageNumber=1&pageSize=100&start="+$("#start").val()+"&end="+$("#end").val()+"&searchText="+$("#username").val()+"&toExcel=1";
            window.open(url);
            return false;
        });

    });

    function messageDel(id){
        layer.confirm('确认删除?', {icon: 3, title:'提示'}, function(index){
            //do something
            $.getJSON("{:url('Messages/delMessage')}", {'id' : id}, function(res){
                if(1 == res.code){
                    layer.alert(res.msg, {title: '友情提示', icon: 1, closeBtn: 0}, function(){
                        initTable();
                    });
                }else if(111 == res.code){
                    window.location.reload();
                }else{
                    layer.alert(res.msg, {title: '友情提示', icon: 2});
                }
            });

            layer.close(index);
        })

    }

    layui.use('laydate', function(){
        var laydate = layui.laydate;
        laydate.render({
            elem: '#start'
            ,type: 'date'
        });

        laydate.render({
            elem: '#end'
            ,type: 'date'
        });
    });
</script>
</body>
</html>