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["问题","答案","状态:1.启用 2.停用","是否为热点问题:1.是 2.不是"]
["你是谁?","您好，我是智能机器人",1,1]
["你有什么问题","咨询问题",1,1]
["你有什么需要咨询的","体现",2,2]