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@@ -88,9 +88,11 @@ class Events
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Timer::add(60 * 40, function () {
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Timer::add(60 * 40, function () {
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self::writeLog(2);
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self::writeLog(2);
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});
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});
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+
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}
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}
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}
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}
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+
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/**
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/**
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* 当客户端连接时触发
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* 当客户端连接时触发
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* 如果业务不需此回调可以删除onConnect
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* 如果业务不需此回调可以删除onConnect
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@@ -128,8 +130,8 @@ class Events
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Gateway::sendToCurrentClient('{"type":"pong"}');
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Gateway::sendToCurrentClient('{"type":"pong"}');
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return;
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return;
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} else {
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} else {
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- //echo "onMessage: " . $message . "\r\n";
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- //print_r([self::$global->kfList, self::$global->userList, self::$global->uidSimpleList, self::$global->userToKf]);
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+ echo "onMessage: " . $message . "\r\n";
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+ print_r([self::$global->kfList, self::$global->userList, self::$global->uidSimpleList, self::$global->userToKf]);
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}
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}
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$message = json_decode($message, true);
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$message = json_decode($message, true);
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@@ -172,62 +174,7 @@ class Events
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break;
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break;
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// 顾客初始化
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// 顾客初始化
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case 'userInit';
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case 'userInit';
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- $userList = self::$global->userList;
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- // 如果该顾客未在内存中记录则记录
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- if (array_key_exists($message['uid'], $userList)) {
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- $uidSimpleList = self::$global->uidSimpleList;
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- $oldclientid = $uidSimpleList[$message['uid']]['0'];
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- Gateway::sendToClient($oldclientid, json_encode(['type' => 'reLoginErr', 'msg' => '相同账号登陆,本次退出'], 256));
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- sleep(1);
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- Gateway::closeClient($oldclientid);
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- }
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-
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- if (!array_key_exists($message['uid'], $userList)) {
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- do {
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- $NewUserList = $userList;
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- $NewUserList[$message['uid']] = [
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- 'id' => $message['uid'],
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- 'name' => $message['name'],
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- 'avatar' => $message['avatar'],
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- 'website' => $_SESSION['origin'],//$_SERVER['HTTP_ORIGIN'],
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- 'browse' => Gateway::browse_info(),
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- 'system' => Gateway::get_os(),
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- 'ip' => isset($_SERVER['REMOTE_ADDR']) ? $_SERVER['REMOTE_ADDR'] : '',
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- 'group' => $message['group'],
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- 'client_id' => $client_id
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- ];
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-
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- } while (!self::$global->cas('userList', $userList, $NewUserList));
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- unset($NewUserList, $userList);
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-
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- // 维护 UID对应的client_id 数组
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- do {
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- $old = $newList = self::$global->uidSimpleList;
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- $newList[$message['uid']] = [
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- $client_id,
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- $message['group']
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- ];
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-
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- } while (!self::$global->cas('uidSimpleList', $old, $newList));
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- unset($old, $newList);
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-
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- // 写入接入值
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- $key = date('Ymd') . 'total_in';
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- self::$global->$key = 0;
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- do {
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- $oldKey = date('Ymd', strtotime('-1 day')); // 删除前一天的统计值
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- unset(self::$global->$oldKey);
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- } while (!self::$global->increment($key));
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- unset($key);
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- }
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-
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- // 绑定 client_id 和 uid
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- Gateway::bindUid($client_id, $message['uid']);
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- $_SESSION['iskefu'] = 0;
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- $_SESSION['uid'] = $message['uid'];
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-
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- // 尝试分配新会员进入服务
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- self::userOnlineTask($client_id, $message['group']);
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+ self::userInitEnt($client_id, $message);
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break;
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break;
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// 聊天
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// 聊天
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case 'chatMessage':
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case 'chatMessage':
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@@ -378,6 +325,70 @@ class Events
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}
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}
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+ //用户发送邦定用户事件
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+ public static function userInitEnt($client_id, $message)
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+ {
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+ $userList = self::$global->userList;
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+ // 如果该顾客未在内存中记录则记录
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+
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+ $uidSimpleList = self::$global->uidSimpleList;
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+ if (isset($uidSimpleList[$message['uid']])) {
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+ $uidSimpleList = self::$global->uidSimpleList;
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+ $oldclientid = $uidSimpleList[$message['uid']]['0'];
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+ Gateway::sendToClient($oldclientid, json_encode(['type' => 'reLoginErr', 'msg' => '相同账号登陆,本次退出'], 256));
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+ Gateway::closeClient($oldclientid);
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+ sleep(2);
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+ }
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+
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+ if (!array_key_exists($message['uid'], $userList)) {
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+ do {
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+ $NewUserList = $userList;
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+ $NewUserList[$message['uid']] = [
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+ 'id' => $message['uid'],
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+ 'name' => $message['name'],
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+ 'avatar' => $message['avatar'],
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+ 'website' => $_SESSION['origin'],//$_SERVER['HTTP_ORIGIN'],
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+ 'browse' => Gateway::browse_info(),
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+ 'system' => Gateway::get_os(),
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+ 'ip' => isset($_SERVER['REMOTE_ADDR']) ? $_SERVER['REMOTE_ADDR'] : '',
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+ 'group' => $message['group'],
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+ 'client_id' => $client_id
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+ ];
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+
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+ } while (!self::$global->cas('userList', $userList, $NewUserList));
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+ unset($NewUserList, $userList);
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+
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+ // 维护 UID对应的client_id 数组
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+ do {
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+ $old = $newList = self::$global->uidSimpleList;
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+ $newList[$message['uid']] = [
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+ $client_id,
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+ $message['group']
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+ ];
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+
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+ } while (!self::$global->cas('uidSimpleList', $old, $newList));
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+ unset($old, $newList);
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+
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+ // 写入接入值
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+ $key = date('Ymd') . 'total_in';
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+ self::$global->$key = 0;
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+ do {
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+ $oldKey = date('Ymd', strtotime('-1 day')); // 删除前一天的统计值
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+ unset(self::$global->$oldKey);
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+ } while (!self::$global->increment($key));
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+ unset($key);
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+ }
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+
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+ // 绑定 client_id 和 uid
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+ Gateway::bindUid($client_id, $message['uid']);
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+ $_SESSION['iskefu'] = 0;
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+ $_SESSION['uid'] = $message['uid'];
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+
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+ // 尝试分配新会员进入服务
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+ self::userOnlineTask($client_id, $message['group'], $message['uid']);
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+
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+ }
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+
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/**
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/**
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* 当用户断开连接时触发
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* 当用户断开连接时触发
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* @param int $client_id 连接id
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* @param int $client_id 连接id
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@@ -499,7 +510,11 @@ class Events
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'time' => date('H:i'),
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'time' => date('H:i'),
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]
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]
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];
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];
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- self::$db->query("update `ws_service_log` set `status` = '3' where `user_id`= '$uid' and kf_id='$kfuid' and group_id=$kfgroup and status=1 ");
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+ $now = time();
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+ $kf__uid = substr($kfuid, 2);
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+ $sql = "update `ws_service_log` set `status` = '3',end_time=$now where `user_id`= '$uid' and kf_id='$kf__uid' and group_id=$kfgroup and status=1 ";
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+ //echo "客户退出:". $sql ."\n";
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+ self::$db->query($sql);
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Gateway::sendToClient($krclient_id, json_encode($chat_message, 256));
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Gateway::sendToClient($krclient_id, json_encode($chat_message, 256));
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}
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}
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}
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}
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@@ -556,6 +571,7 @@ class Events
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};
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};
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unset($oldSimple, $simpleList);
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unset($oldSimple, $simpleList);
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+
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$outUser = self::$db->query("select `user_id`,`group_id` from `ws_service_log` where `client_id`= '" . $client_id . "'");
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$outUser = self::$db->query("select `user_id`,`group_id` from `ws_service_log` where `client_id`= '" . $client_id . "'");
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// 通知 客服删除退出的用户
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// 通知 客服删除退出的用户
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if (!empty($outUser)) {
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if (!empty($outUser)) {
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@@ -756,13 +772,14 @@ class Events
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* 有人进入执行分配
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* 有人进入执行分配
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* @param $client_id
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* @param $client_id
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* @param $group
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* @param $group
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+ * @param $uid
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*/
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*/
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- private static function userOnlineTask($client_id, $group)
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+ private static function userOnlineTask($client_id, $group, $uid = 0)
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{
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{
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// TODO 此处查询最大的可服务人数,后面可以用其他的方式,存储这个数值,让其更高效的访问
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// TODO 此处查询最大的可服务人数,后面可以用其他的方式,存储这个数值,让其更高效的访问
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$maxNumber = self::getMaxServiceNum();
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$maxNumber = self::getMaxServiceNum();
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- $res = self::assignmentTask(self::$global->kfList, self::$global->userList, $group, $maxNumber);
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+ $res = self::assignmentTask(self::$global->kfList, self::$global->userList, $group, $maxNumber, $uid);
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unset($maxNumber);
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unset($maxNumber);
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if (1 == $res['code']) {
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if (1 == $res['code']) {
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@@ -794,8 +811,13 @@ class Events
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'status' => 1,
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'status' => 1,
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'end_time' => 0
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'end_time' => 0
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];
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];
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+ $hisSession = self::$db->select('*')->from('ws_service_log')->where('user_id=:user_id and kf_id=:kf_id and group_id=:group_id and status in (1,3)')->bindValues(array('user_id' => $res['data']['3']['id'], 'kf_id' => intval(ltrim($res['data']['0'], 'KF')), 'group_id' => $group))->row();
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+ if (!$hisSession) {
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+ $conversationId = self::$db->insert('ws_service_log')->cols($serviceLog)->query();
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+ } else {
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+ self::$db->update('ws_service_log')->cols(['status' => 1])->where('id=' . $hisSession['id'])->query();
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+ }
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- $conversationId = self::$db->insert('ws_service_log')->cols($serviceLog)->query();
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unset($serviceLog);
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unset($serviceLog);
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@@ -869,7 +891,7 @@ class Events
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* @param $group
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* @param $group
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* @param $total
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* @param $total
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*/
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*/
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- private static function assignmentTask($kfList, $userList, $group, $total)
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+ private static function assignmentTask($kfList, $userList, $group, $total, $uid = 0)
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{
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{
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// 没有客服上线
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// 没有客服上线
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if (empty($kfList) || empty($kfList[$group])) {
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if (empty($kfList) || empty($kfList[$group])) {
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@@ -891,20 +913,51 @@ class Events
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return ['code' => -1];
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return ['code' => -1];
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}
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}
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- $kf = $kfList[$group];
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- $user = array_shift($userList);
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+ //上次用户掉线后,还可以继续上一次 (如果没有关闭) 的会话 --1
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+ $odltalksession = false;
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+ $user = $user_first = array_shift($userList);
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+ if ($uid > 0 && $user['id'] != $uid && count($userList) > 1) {
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+ $timevalielimit = time() - 60 * 5;
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+ $odltalksession = self::$db->select('*')->from('ws_service_log')->where('user_id=:uid and `group`=:group and `status`=3 and end_time>=:timevalielimit"')->bindValues(array('uid' => $uid, 'group' => $group, 'timevalielimit' => $timevalielimit))->row();
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+ if ($odltalksession) {
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+ foreach ($userList as $ttkey => $ttval) {
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+ if ($ttval['id'] == $uid) {
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+ array_unshift($userList, $user);
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+ $user = $userList[$ttkey];
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+ unset($userList[$ttkey]);
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+ break;
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+ }
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+ }
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+ }
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+ }
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- $kf = array_shift($kf);
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- $min = $kf['task'];
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- $flag = $kf['id'];
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- foreach ($kfList[$group] as $key => $vo) {
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- if ($vo['task'] < $min) {
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- $min = $vo['task'];
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- $flag = $key;
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+ //上次用户掉线后,还可以继续上一次 (如果没有关闭) 的会话 --2
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+ if ($odltalksession) {
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+ $oldkrid = 'KF' . $odltalksession['kf_id'];
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+ if (isset($kfList[$group][$oldkrid])) {
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+ $kf = $kfList[$group][$oldkrid];
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+ $min = $kf['task'];
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+ $flag = $kf['id'];
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+ unset($kfList[$group][$oldkrid]);
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+ } else {
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+ goto NOSIGNKF;
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+ }
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+ } else {
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+ NOSIGNKF:
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+ $kf = $kfList[$group];
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+ $kf = array_shift($kf);
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+ $min = $kf['task'];
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+ $flag = $kf['id'];
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+
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|
+ foreach ($kfList[$group] as $key => $vo) {
|
|
|
|
|
+ if ($vo['task'] < $min) {
|
|
|
|
|
+ $min = $vo['task'];
|
|
|
|
|
+ $flag = $key;
|
|
|
|
|
+ }
|
|
|
}
|
|
}
|
|
|
|
|
+ unset($kf);
|
|
|
}
|
|
}
|
|
|
- unset($kf);
|
|
|
|
|
|
|
|
|
|
// 需要排队了
|
|
// 需要排队了
|
|
|
if ($kfList[$group][$flag]['task'] == $total) {
|
|
if ($kfList[$group][$flag]['task'] == $total) {
|