Browse Source

'修改客服转接提示'

Ethan 6 năm trước cách đây
mục cha
commit
af6401257d
1 tập tin đã thay đổi với 0 bổ sung32 xóa
  1. 0 32
      vendor/GatewayWorker_windows/Applications/whisper/Events.php

+ 0 - 32
vendor/GatewayWorker_windows/Applications/whisper/Events.php

@@ -815,38 +815,6 @@ class Events
             //否则按先到后到以及客服最大服务数限制
             if ($last) {
                 self::BeginTalk(self::getkfuid($last['kf_id']), $uid, $last['group_id'], $last['servicelog_id']);
-                // 获取工单信息.
-                $data = json_decode(self::$redis->HGET('SERVICELOG', $last['servicelog_id']), true);
-                if (empty($data)) {
-                    foreach ($allusergkarr as $group => $gusersArr) {
-                        if (!isset($allkfgkarr[$group]) || count($allkfgkarr[$group]) <= 0) {
-                            //所属客服组无人在线
-                            continue;
-                        }
-                        $nowkfs = $allkfgkarr[$group];
-                        $count = count($nowkfs);
-                        $i = 0;
-
-                        foreach ($gusersArr as $user) {
-                            if ($nowkfs[$i]['task'] > $maxset) {
-                                break;
-                            }
-                            $nowkfs[$i]['task']++;
-
-                            self::BeginTalk($nowkfs[$i]['id'], $user['id'], $group, 0, $user);
-                            self::$redis->hdel(self::USERLIST, $user['id']);
-
-                            $i++;
-                            if ($i >= $count) {
-                                $i = 0;
-                            }
-                        }
-                    }
-                    return;
-                }
-                $data['client_id'] = $client_id;
-                // 保存修改后的工单信息.
-                self::$redis->HSET('SERVICELOG', $last['servicelog_id'], json_encode($data, 256));
                 $toOld_message = [
                     'message_type' => 'toOld',
                     'data' => [