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@@ -41,6 +41,7 @@ class Events
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public static function onWorkerStart($worker)
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{
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if (empty(self::$db)) {
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+ //self::$db = new \Workerman\MySQL\Connection('192.168.2.168', '3306', 'vali', '123456', 'customer_service');
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self::$db = new \Workerman\MySQL\Connection('192.168.2.200', '3306', 'vali', '1234', 'customer_service');
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}
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@@ -557,10 +558,11 @@ class Events
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}
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self::$db->update('ws_service_log')->cols(['status' => 2, 'end_time' => time()])->where('servicelog_id=' . $oldlog['servicelog_id'])->query();
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$tmp_old_service_logid = $oldlog['servicelog_id'];
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+ $oldservicelog_id = $oldlog['servicelog_id'];
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unset($oldlog['servicelog_id']);
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// 修改会话时长
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- $servicelog_id = $oldlog['servicelog_id'];
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+ $servicelog_id = $oldservicelog_id;
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$serviceLog = self::$db->query("select `start_time`,`intime` from `ws_service_log` where `servicelog_id`= '$servicelog_id'");
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$logCount = self::$db->query("select count(*) as `count` from `ws_chat_log` where `servicelog_id`= '$servicelog_id'");
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$alarmCount = $logCount[0]['count'];
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@@ -1490,7 +1492,10 @@ class Events
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//客服工单转单
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private static function servicetrutoother($type, $owen, $otherkfid, $serverid, $clientuid)
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{
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- $db->insert('ws_serviceturn_log')->cols(array(
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+ $owen = intval(substr($owen, 2));
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+ $otherkfid = intval(substr($otherkfid, 2));
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+
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+ self::$db->insert('ws_serviceturn_log')->cols(array(
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'stype' => $type,
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'uid' => $owen,
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'tuid' => $otherkfid,
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@@ -1915,7 +1920,7 @@ class Events
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}
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$serviceLog[$k]['allCount'] = $allCount;
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}
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- print_r([$serviceLog,$csdTime,$verifyReturnTime]);
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+ print_r([$serviceLog, $csdTime, $verifyReturnTime]);
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// 查询对话时效设置.
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foreach ($adminList as $v) {
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$chat_message = [
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vali