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@@ -697,10 +697,10 @@ class System extends Base
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$result[$key]['servicelog_close_type'] = '未知';
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$result[$key]['servicelog_close_type'] = '未知';
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}
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}
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if($vo['servicelog_close_type'] == 1){
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if($vo['servicelog_close_type'] == 1){
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- $result[$key]['servicelog_close_type'] = '访客静默';
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+ $result[$key]['servicelog_close_type'] = '无效会话';
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}
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}
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if($vo['servicelog_close_type'] == 2){
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if($vo['servicelog_close_type'] == 2){
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- $result[$key]['servicelog_close_type'] = '会话超时';
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+ $result[$key]['servicelog_close_type'] = '双方静默';
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}
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}
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if($vo['servicelog_close_type'] == 3){
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if($vo['servicelog_close_type'] == 3){
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$result[$key]['servicelog_close_type'] = '客服关闭';
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$result[$key]['servicelog_close_type'] = '客服关闭';
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@@ -709,7 +709,10 @@ class System extends Base
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$result[$key]['servicelog_close_type'] = '客服掉线';
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$result[$key]['servicelog_close_type'] = '客服掉线';
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}
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}
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if($vo['servicelog_close_type'] == 5){
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if($vo['servicelog_close_type'] == 5){
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- $result[$key]['servicelog_close_type'] = '转接';
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+ $result[$key]['servicelog_close_type'] = '转出';
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+ }
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+ if($vo['servicelog_close_type'] == 6){
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+ $result[$key]['servicelog_close_type'] = '用户关闭';
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}
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}
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//工单聊天详情
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//工单聊天详情
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Jonlin