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@@ -99,7 +99,7 @@ class Events
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// 检查对话时效给出.
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- Timer::add(3, function () {
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+ Timer::add(60, function () {
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// 查询对话时效设置.
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$systemConfigData = self::$db->query("SELECT `systemconfig_data`,`systemconfig_enName`,`systemconfig_content` FROM `ws_systemconfig`");
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foreach ($systemConfigData as $k => $v) {
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@@ -154,11 +154,11 @@ class Events
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foreach ($chatLog as $k => $v) {
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$toWho = substr($v['to_id'], 0, 2);
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// 如果对话为客服的最后一次对话且时间小于设定时间则结束工单.
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- if ($toWho != 'KF' && $v['time_line'] <= $overtime) {
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+ if ($v['time_line'] <= $overtime) {
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$found_key = array_search($v['servicelog_id'], array_column($serviceLog, 'servicelog_id'));
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self::serverClose($serviceLog[$found_key]['client_id'], $v['servicelog_id']);
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// 如果对话为客服的最后一次对话且时间小于设定时间前一分钟则给出提示.
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- } elseif ($toWho != 'KF' && $v['time_line'] <= $setOvertime) {
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+ } elseif ($v['time_line'] <= $setOvertime) {
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$chat_message = [
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'message_type' => 'overtime',
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'data' => [
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Ethan