SessionHistory.vue 8.9 KB

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  1. <template>
  2. <div>
  3. <div class="row allAlignment" id="sessionHistory">
  4. <leftNav/>
  5. <div>
  6. <hader/>
  7. <messageCenter></messageCenter>
  8. <div class="column allAlignment div_box" style="background:#F6F8FF; ">
  9. <div style="height:8vh; background:#FFF; " class="row allAlignment">
  10. <div class="name_box row center">
  11. <span>历史会话</span>
  12. </div>
  13. <div style=" font-size: 0;" class="row center allAlignment">
  14. <el-select v-model="value" size="mini" style="width: 28%;" placeholder="请选择"
  15. @change="searchDate(value)">
  16. <el-option
  17. v-for="item in options"
  18. :key="item.value"
  19. :label="item.label"
  20. :value="item.value"
  21. ></el-option>
  22. </el-select>
  23. <div style="font-size: 0;padding-right: 20px;">
  24. <el-input
  25. placeholder="请输入访客名称"
  26. size="mini"
  27. v-model="input3"
  28. class="input-with-select"
  29. >
  30. <el-button slot="append" icon="el-icon-search" @click="searchText(input3)"></el-button>
  31. </el-input>
  32. </div>
  33. </div>
  34. </div>
  35. <div style="margin:0 20px;">
  36. <el-table
  37. v-loading="loading"
  38. element-loading-text="拼命加载中"
  39. element-loading-spinner="el-icon-loading"
  40. element-loading-background="rgba(0, 0, 0, 0.8)"
  41. :header-cell-style="{background:'#eef1f6',color:'#606266'}"
  42. :row-style="{background:'#ffffff',color:'#606266'}"
  43. :data="tableData" stripe @row-click="click_row" style="width: 100%">
  44. <el-table-column prop="servicelog_id" label="会话ID" width="100"></el-table-column>
  45. <el-table-column prop="intime" label="访客进线时间"></el-table-column>
  46. <!-- <el-table-column prop="name" label="接待客服"></el-table-column> -->
  47. <el-table-column prop="user_name" label="访客账号"></el-table-column>
  48. <el-table-column prop="start_time" label="会话开始时间"></el-table-column>
  49. <el-table-column prop="end_time" label="会话结束时间">
  50. <!-- <template slot-scope="scope">
  51. <span style="color:#FF6600" v-if="scope.row.end_time == '0'"> 未回复</span>
  52. <span v-else="scope.row.message_status == '1'">{{scope.row.end_time}}</span>
  53. </template> -->
  54. </el-table-column>
  55. <el-table-column :formatter="evaluateId" prop="evaluate_id" label="满意度" width="80">
  56. </el-table-column>
  57. </el-table>
  58. </div>
  59. <div v-show="pages > 9 " style=" padding: 10px;">
  60. <el-pagination background layout="prev, pager, next" prev-text='上一页' next-text='下一页'
  61. @prev-click='upData' @next-click="downData" @current-change="current_page"
  62. :total="pages"></el-pagination>
  63. </div>
  64. <div class="right_box" v-show="isShow">
  65. <historicalRecord :show="isShow" :uid="uid" :user_name="user_name"
  66. v-on:childValue="childValue"/>
  67. </div>
  68. </div>
  69. </div>
  70. </div>
  71. </div>
  72. </template>
  73. <script>
  74. import "@/css/index.css";
  75. import leftNav from "@/components/leftNav";
  76. import hader from "@/components/hader";
  77. import historicalRecord from "@/components/historicalRecord";
  78. import messageCenter from "@/components/messageCenter";
  79. export default {
  80. name: "SessionHistory",
  81. data() {
  82. return {
  83. isShow: false,
  84. uid: "",
  85. user_name: '',
  86. pages: 0,
  87. tableData: [],
  88. options: [
  89. {
  90. value: "1",
  91. label: "今日"
  92. },
  93. {
  94. value: "3",
  95. label: "最近3天"
  96. },
  97. {
  98. value: "7",
  99. label: "最近7天"
  100. },
  101. {
  102. value: "15",
  103. label: "最近15天"
  104. },
  105. {
  106. value: "30",
  107. label: "最近30天"
  108. }
  109. ],
  110. value: "",
  111. input3: "",
  112. token: "",
  113. time: "",
  114. loading: false,//加载条
  115. startTime: "", // 开始时间
  116. endTime: "",// 结束时间,
  117. keyText:"" // 关键词
  118. };
  119. },
  120. components: {
  121. leftNav,
  122. hader,
  123. historicalRecord,
  124. messageCenter
  125. },
  126. mounted() {
  127. this.value = this.options[2].value;
  128. if(typeof this.$store.getters.get_user_info != 'string'){
  129. this.token = this.$store.getters.get_user_info.token;
  130. }else if(this.$store.getters.get_user_info!= ""){
  131. this.token = JSON.parse(this.$store.getters.get_user_info).token;
  132. }
  133. this.time = JSON.parse(sessionStorage.getItem("time"));
  134. this.getSessionHistory(1);
  135. },
  136. methods: {
  137. evaluateId(row, column) {
  138. // console.log(row.evaluate_id)
  139. if (row.evaluate_id == 0) {
  140. return '未评价'
  141. } else if (row.evaluate_id == 1) {
  142. return "满意"
  143. } else if (row.evaluate_id == 2) {
  144. return '一般'
  145. } else {
  146. return '不满意'
  147. }
  148. },
  149. // 关键字查询
  150. searchText(value){
  151. // console.log(value);
  152. this.keyText = value;
  153. this.getSessionHistory();
  154. },
  155. // 时间查询
  156. searchDate(value) {
  157. var date = new Date();
  158. var seperator1 = "-";
  159. var year = date.getFullYear();
  160. var month = date.getMonth() + 1;
  161. var strDate = date.getDate();
  162. if (month >= 1 && month <= 9) {
  163. month = "0" + month;
  164. }
  165. if (strDate >= 0 && strDate <= 9) {
  166. strDate = "0" + strDate;
  167. }
  168. var currentdate = year + seperator1 + month + seperator1 + strDate;
  169. if (value == 1) {
  170. this.startTime = this.getNewData(1);
  171. } else if (value == 3) {
  172. this.startTime = this.getNewData(3);
  173. } else if(value == 7){
  174. this.startTime = this.getNewData(7);
  175. } else if (value == 15){
  176. this.startTime = this.getNewData( 15);
  177. }else {
  178. this.startTime = this.getNewData(30);
  179. }
  180. this.endTime = currentdate;
  181. this.getSessionHistory();
  182. },
  183. // 获取结束时间 -改成开始时间
  184. getNewData(days) {
  185. //设置一周赛事
  186. let date = new Date();
  187. //获取上一个月天数
  188. let lastMonth = new Date(date.getFullYear(),date.getMonth(),0).getDate();
  189. for (let i = 0; i < days; i++) {
  190. let years = date.getFullYear();//年
  191. let month = date.getMonth()+1;//月
  192. let day = date.getDate()-i < 10 ? "0" +(date.getDate()-i) : date.getDate()-i; //日
  193. // 判断是否进入上一个月
  194. if( date.getDate() -i <= 0){
  195. let dayTime = lastMonth + (date.getDate() -i)*1 ;
  196. month = date.getMonth();
  197. day = dayTime < 10 ? "0" + dayTime : dayTime ;
  198. }
  199. if(i == days-1){
  200. return years + "-" + month + "-" + day;
  201. }
  202. }
  203. },
  204. // 获取会话记录
  205. getSessionHistory(page, size = 10) {
  206. let obj = {
  207. headers: {
  208. // "Content-Type": "application/json",
  209. 'apiToken': this.$md5("historylist" + "customer-service" + "history" + "service"),
  210. 'userToken': this.token
  211. }
  212. }
  213. this.loading = true;
  214. this.$http.post(this.$ports.history.historyList, {
  215. currentPage: page,
  216. pageSize: size,
  217. start: this.startTime,
  218. end: this.endTime,
  219. user_name: this.keyText,
  220. }, obj).then(res => {
  221. if (res.data.code == 1) {
  222. this.tableData = res.data.data.list;
  223. this.tableData.forEach(e => {
  224. if(e.end_time != '0'){
  225. e.end_time = this.$public.customFormatDateTime(e.end_time);
  226. }else{
  227. e.end_time = '未结束'
  228. }
  229. e.intime = this.$public.customFormatDateTime(e.intime);
  230. e.start_time = this.$public.customFormatDateTime(e.start_time);
  231. })
  232. this.pages = res.data.data.total;
  233. }
  234. this.loading = false;
  235. });
  236. },
  237. /******************************************/
  238. //查看详情会话记录
  239. click_row(row, column, event) {
  240. //console.log('1231',row, column, event);
  241. this.user_name = row.user_name;
  242. this.uid = row.servicelog_id;
  243. this.isShow = true;
  244. },
  245. /******************************************/
  246. //关闭会话详情记录
  247. childValue(e) {
  248. //console.log(e);
  249. this.isShow = e;
  250. },
  251. /******************上一页*****************/
  252. upData(e) {
  253. this.getSessionHistory(e)
  254. },
  255. /*********************下一页******************/
  256. downData(e) {
  257. this.getSessionHistory(e)
  258. },
  259. /*******************选择页数******************/
  260. current_page(e) {
  261. this.getSessionHistory(e)
  262. }
  263. }
  264. };
  265. </script>
  266. <style scoped>
  267. .el-pagination .btn-next .el-icon {
  268. display: none;
  269. }
  270. .cell {
  271. text-align: center;
  272. }
  273. .el-pagination {
  274. text-align: center;
  275. font-size: 0;
  276. }
  277. .el-table::before {
  278. z-index: 0 !important;
  279. }
  280. /* .el-table td{
  281. padding: 12px 0;
  282. } */
  283. .input-with-select {
  284. width: 100%;
  285. }
  286. .name_box {
  287. margin-left: 20px;
  288. font-size: 14px;
  289. font-weight: bold;
  290. color: rgba(102, 102, 102, 1);
  291. }
  292. .div_box {
  293. width: 100%;
  294. }
  295. .right_box {
  296. position: fixed;
  297. top: 33px;
  298. right: 0;
  299. width: 100%;
  300. /* height: 100vh;
  301. background: red; */
  302. /* //background: rgba(255, 255, 255, 0.315); */
  303. }
  304. </style>