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@@ -265,7 +265,7 @@
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<!-- 客服会话超时 -->
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<div class="promptBox" v-if="willOverTime">
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<div class="prompt help">
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- <span>您好，未能收到您的回复，稍后将自动结束本次会话</span>
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+ <span>{{overTimeMsg}}</span>
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</div>
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</div>
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@@ -300,14 +300,14 @@
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<div class="row center allAlignment chattingBox">
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<div style="height:44px;width:300px;">
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- <textarea name=""
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+ <textarea name=""
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id="information"
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v-model.trim="information"
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cols="30"
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rows="1"
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+ autofocus
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placeholder="请输入你的问题："
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- @keyup.enter.exact="listenEnter($event)"
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- @keyup.ctrl.enter="lineFeed()"
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+ @keyup.enter="listenEnter($event)"
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>
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</textarea>
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</div>
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@@ -496,6 +496,7 @@
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closeByServer: false, //客服关闭会话
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serverNotOnlin: false, //客服掉线
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willOverTime: false, //超时关闭会话
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+ overTimeMsg:'', // 超时提示内容
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allLoading: true, //整个页面加载中
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webTime: '',//网络时间
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changeKeFu:false, //客服转接
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@@ -515,23 +516,19 @@
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methods: {
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// 回车提交
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listenEnter(event){
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- console.log(event);
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- if (event.keyCode === 13) {
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- // 判断如果是内容是空 清空内容
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+ let text = document.getElementById('information');
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+ if(event.keyCode == 13 && event.ctrlKey == true){
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+ text.value = text.value + '\n'
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+ }else if(event.keyCode == 13){
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if(this.information == ""){
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- document.getElementById('information').value = '';
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+ text.value = '';
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return false
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+ }else {
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+ this.sendInfo();
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+ event.preventDefault()
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}
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- this.sendInfo();
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- // 阻止浏览器默认换行操作
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- event.preventDefault()
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- return false
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}
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},
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- // ctrl+center 换行
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- lineFeed(){
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- this.information = this.information + '\n'
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- },
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// 切换留言板返回
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back(){
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this.$emit('value',100)
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@@ -1016,6 +1013,7 @@
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this.willOverTime = true;
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this.automaticRolling();
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// this.goBack();
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+ this.overTimeMsg = redata.data.content;
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}
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@@ -1068,12 +1066,14 @@
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/******************消息发送数据处理********************/
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sendMessage() {
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+ let str = this.information;
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+ let formatStr = str.replace(/\n/g,'<br/>');
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// 给机器人发送文本消息
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if (this.machineAndAtl == 10) {
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//给机器人发送文本消息-本地储存
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let datas = {
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time: '',
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- chat: this.turnFace(this.shieldingKeyword(this.information)),
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+ chat: this.turnFace(this.shieldingKeyword(formatStr)),
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imgUrl: this.img,
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type: 'user'
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}
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@@ -1083,7 +1083,7 @@
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type: 'toRobot',
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data: {
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groups_id: '1',
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- robot_name: this.shieldingKeyword(this.information),
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+ robot_name: this.shieldingKeyword(formatStr),
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webTime: this.webTime,
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robotgroups_id: '1',
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}
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@@ -1094,7 +1094,7 @@
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//发送给客服消息-本地储存
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this.customerSviceChat.push({
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time: '',
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- content: this.turnFace(this.shieldingKeyword(this.information)),
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+ content: this.turnFace(this.shieldingKeyword(formatStr)),
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imgUrl: this.img,
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type: 'user',
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});
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@@ -1107,7 +1107,7 @@
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from_avatar: this.user_info.avatar,
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from_id: this.user_info.id,
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content: JSON.stringify({
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- text: this.information,
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+ text: formatStr,
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img: this.img,
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type: 'user'
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}),
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@@ -1567,7 +1567,7 @@
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}
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.help {
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- width: 300px;
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+ width: 80%;
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}
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.help .prompt {
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